Seller Handbook

Welcome to our community!  We’ve created this quick guide to help you get your shop up and running easily so you can start selling to customers worldwide.

• If you’re new to Africa Blooms, take some time to Get To Know Us.
• Review our vendors Frequently Asked Questions (FAQs) portal to familiarize yourself with our vendors policies and guidelines.

1. To sell on Africa Blooms, you need to create your vendor account. Opening an account is FREE and takes less than 5 minutes. Register Now
2. Make sure to fill in as much details as possible. e.g. your Facebook business page, your Instagram business page, website (if applicable).
3. Once the registration is complete, your vendor application will be reviewed for approval. Once approved, you will receive the login details via email with the subject line: Africa Blooms: New Account Created
4. Once you receive the email, you can proceed with setting up your store.
5. Click on Store Manager link in the email for a step-by-step process to set up your store and access your Vendor Dashboard
6. From the dashboard, complete your shop details. These include:

1. • Store Setting – shop name, upload shop icon, cover picture, contact details, location, shop policies, store description, shipping, social media accounts

1. • Product Manager – upload products, manage orders and payments

1. • Billing Method – PayPal or Bank Direct Deposit

1. On your vendor dashboard, familiarize yourself with the tab sections on the left hand side of your dashboard. To upload your products, go to the Products tab to add products to your shop.
2. Make sure to fill out as much details as possible to ensure that customers can easily read and understand the description of your products.
3. Complete each section for products added to shop – product title, short description, description, inventory, shipping, etc.
4. Once a sale is made, you will receive a notification via email. You can also access the order details from you Dashboard.
5. All customer orders must be processed and fulfilled timely in order for you to receive the funds.
6. An order is considered fulfilled once the order has shipped to the customer with a tracking number and the item has been successfully delivered to the customer
7. From the dashboard, you can see your funds balance, order history, customer reviews and customer inquiries.

1. Once your shop is set up and products have been added to your store, it’s essential to tell your friends & loved ones about your shop.
2. Share your products on social media platforms: Instagram, Facebook, YouTube, Twitter, Pinterest etc. This will help you to expand your market reach to not only your surrounding geological location but to potential customers worldwide.
3. Where applicable, offer compelling discounts to your buyers through coupons and bulk orders. Create your coupon/discount codes on your vendor dashboard in the Coupons tab
4. Make sure you optimize you shop and products for Search Engine visibility and search. Read this short article on: 4 Tips on How to Sell Online